Creating a Highly Functioning QMS Through Partnership with Strong Operational LeadershipBest Management Practices for Environmental Laboratories
Oral Presentation
Prepared by B. Eichelberger
SPL, 8820 Interchange Dr, Houston, TX, 77054, United States
Contact Information: [email protected]; 479-427-2733
ABSTRACT
Quality system implementations often struggle with being effective. A dynamic of conflict often arises as Quality requirements place a burden on operational efficiency, leading to a high level of resistance at all operational levels. With strong leadership, both in Quality and Operations, a partnership can be forged that facilitates a path that harmonizes the rigor of Quality with operational efficiency. A case study for this process will be presented along with key take-aways for similar laboratories.
